Aiming at improving their internal processes, Altice Labs re-evaluated their entire System Development Process (SDP). As a result, a corporate collaborative model was developed giving a global overview of SDP, making it easier to manage all their processes. Xpand IT mission was to implement a Support Solution for the Development Cycle.

Key Benefits:

  • Establishment of a collaborative culture in the organisation
  • Improvements in communication between teams
  • Normalisation of the systems development process
  • Creation of a central normalised knowledge repository, accessible to the whole organisation

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Ana PaneiroAltice Labs – (SDP) System Development Process | Success Case