Digital-only banking
The new paradigm of digital channels
In recent years, the banking industry has been affected by numerous factors. The development of new and advanced technologies that have revolutionised various industries and the entrance of new players in the financial arena, like Fintechs – which are taking advantage of technology to change the customer experience – are just some of them.
It is urgent that the so-called traditional banks adapt to the new reality and the new status quo. Only by transforming themselves will they manage to continue being competitive and maintain their presence in the market as well as their client base.
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The new paradigm of digital channels
Digital-only banking
The new paradigm of digital channels
In recent years, the banking industry has been affected by numerous factors. The development of new and advanced technologies that have revolutionised various industries and the entrance of new players in the financial arena, like Fintechs – which are taking advantage of technology to change the customer experience – are just some of them.
It is urgent that the so-called traditional banks adapt to the new reality and the new status quo. Only by transforming themselves will they manage to continue being competitive and maintain their presence in the market as well as their client base.
