Universidade de Aveiro

Effective management of access and services

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The University of Aveiro (UA) manages a diversified application ecosystem, which offers s a wide and differentiated set of services to its different stakeholders. Countless digital services need to be implemented and maintained for students, teachers, staff, potential candidates, alumni, and even other universities to interact with the UA. These vary according to the type of access, the physical location, and the level of security required for the operation in question.

As many of these implementations are carried out by different teams, managing all the resulting scenarios in a non-standardised model quickly became complex and unscalable. The need for the correct identification of all the dependencies discovered limitations and reduced the speed of detecting incidents and the necessary evolution of the basic system.

Therefore, the solution presented by Xpand IT sought to streamline all these management processes and the implementation of new integrations with the UA, promoting visibility and traceability for more efficient problem resolution, and facilitating the development and adoption of new services for internal and external entities through a middleware strategy.

“Through this project, the UA wanted to find an agile, secure, reliable solution for its application ecosystem. The goal was a solution capable of responding to the needs of integration and internal and external interoperability, at the information systems level. Xpand IT has met expectations and has provided technical support across the board, from design, to operation, to complex integration scenarios.”

Cláudio Teixeira – Director of Information and Communication Technology Services, Aveiro University

Main Benefits:

  • A fast, efficient response to incidents and other technical problems, through standardised and centralised alert and traceability mechanisms;
  • The governance of services and APIs, by defining procedures for the correct implementation and documentation of artifacts;
  • The enforcement of security and auditability policies in the access to services by different applications and entities, according to their authorisation levels;
  • Quality and agility in the creation and availability of new services and APIs for internal and external consumption, promoting self-service.

Main Technology:

WSO2 is an enterprise and open-source middleware platform that enables organisations to create integration services and APIs on-premises, in private or public clouds or in hybrid environments, and easily migrate between them if required.

Its product portfolio is pre-integrated and focuses on various middleware areas such as agile enterprise integration, API management and identity and access management.

Learn all about the Universidade de Aveiro success case:

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Ana PaneiroSuccess case Universidade de Aveiro