salesforce success case

Help Images is a Portuguese non-profit organisation, founded in 2008, with the main purpose of bringing attention to some of the social problems with the production of media content. Since 2014, Help Images has used the Salesforce platform to manage all their activity. The CRM software has the ability to store and sort all the video footage, that can be watched in schools, prisons and other organisations that Help Images work with.

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Main Benefits:

  • A Salesforce platform update, bringing a more appealing and intuitive look and feel, and facilitating all session management
  • Automating the completion of questionnaires, and eliminating the need to develop them individually
  • Simplification of the reporting processes, which have become faster
  • Improved communication between Help Images and its audiovisual partners

Main Technology Used:

In this transformation, based entirely on the Salesforce NGO platform the first goal tackled was the upgrade from the Classic version of Salesforce to the Lightning version (the most current).

Learn all about the NGO case Help Images success case

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Ana PaneiroSalesforce Success Case | Process automation and reporting