How to build a Virtual Assistant: In this webinar, you will learn how to personalise the relationship you have with your customers – without the need for technical programming or knowledge of artificial intelligence (AI).

Enhance the level of interaction through a relevant digital channel, highly customisable and easy to manage and deliver results with (ensuring constant analytical monitoring).

Join us and learn how to create an adaptable AI chatbot, always at your service to deliver exceptional experiences to your customers.

What will you learn?

  • What power virtual agents are;
  • How to create and manage a virtual assistant; and
  • How to take advantage of data and AI to improve customer interaction.

Who is this webinar for?

  • Company directors/IT analysts
  • Innovation managers/innovation project managers
  • Contact centre managers


webinar how to build a virtual assistant

Sérgio Viana

Partner & Digital Xperience Lead, Xpand IT

webinar how to build a virtual assistant

Filipa Moreno

Digital Xperience Evangelist, Xpand IT


Ana PaneiroWebinar How to build a Virtual Assistant: Customise the relationship with your clients