Self-Service BI for Telco Data
Celfinet is a privately-owned Portuguese company that provides technical consultancy and telecom solutions. The combination of highly specialised telecommunications know-how with IT expertise has enabled Celfinet to create a software solutions portfolio that is highly valued by customers, enabling them to increase their awareness of network issues and ultimately to improve end user satisfaction.
Tableau usage has been very successful, enabling us to extend the solution portfolio analytic capabilities and implement complex business logic. Xpand IT team was great supporting us from the start on the solution definition and best practice implementation.
Key Benefits:
- Faster response time to customer needs
- Business insights from unbiased resources
- Reduced development & integration costs
Featured Technology:
Open source solutions are starting in a mature cycle, meaning that corporate customers are discussing why and how should they deploy OSS in their critical systems. Pentaho, as a modern and embeddable software platform, that allows the user to access, visualize and quickly analyse large volumes of historical data, was the most adequate choice. It’s ETL capabilities to migrate customer data into its data warehouse, were also key when developing this solution.
