Insights

To thrive in uncertain times, fostering a customer-centric culture, embracing disruptive strategies and modernising business architecture is crucial.

The Insurance industry has had to adapt to a changed reality and redefined consumer needs and expectations.

The industry is undergoing a lot of changes many of which have to do with increased competition from new entrants into the market.

A new kind of retail is emerging as we write these words – an industry supported, enhanced, and upgraded by technology.

Insurance is one of the biggest industries in the world. This industry is slowly but surely being disrupted by the adoption of new and advanced technologies.

Although enjoying technological advancement it has remained resistant to change in the way it does business and the way it interacts with customers.