Collaboration & Development Solutions



We Help Teams Innovate Faster Through Collaborative Development


Collaboration & Development Solutions bring real-time collaboration, improved productivity, on-demand information to the workforce and empowerment of innovation processes. Are you ready to solve your teamwork process pain points?

Our secret is a multi-disciplinary team of experts in Jira, Jira Service Desk, Confluence, Bamboo, Bitbucket, Crucible, FishEye, a flexible & interactive approach, and a unique partnership with Atlassian – The leader in Gartner’s Magic Quadrant for Enterprise Agile Planning Tools category.

As Atlassian Platinum Solution Partner, we are a global company specialised in Collaboration & Software Development Solutions. Our portfolio includes top IT services and reference Apps, like Xporter for Jira and Xray for Jira, used by more than 3000 customers worldwide, including several Fortune 500 companies in 76 countries.

How Can We Help?

ATLASSIAN CONSULTING

With several customers around the world, we can help you to implement platforms such as Confluence, Jira, Jira Service Desk, Bitbucket and many others. We offer support in installing and setting up Atlassian tools, Apps development, upgrade of new versions and optimisation of solutions regarding your business needs.

ATLASSIAN LICENSES

You can purchase licenses via Xpand IT for any Atlassian tool or Atlassian App. As official Atlassian Partners, we sell licenses as an integral part of our services. Xpand IT develops and resells powerful Apps to optimise the use of Atlassian Applications.

ATLASSIAN TRAINING

Our training plans are fully adjustable to your requirements to achieve the best results. As Atlassian specialists, we regularly provide training sessions focused in areas such as Agile Project Management, Collaboration & Innovation Management, Test Management & Automation. We can also perform specific training for your team.

SUPPORT & MENTORING

If you want to get the most out of the Atlassian solutions and need help to understand the best strategies and practices to follow, you can rely on Xpand IT as an ideal partner. We also offer specialised support to help you clarify your questions and issues regarding installation, configuration, upgrade and development of new features.

Technology Use Case

Using Jira as a Management Platform

Jira is the number one tool for project management. More than an issue-tracker, it is an extensible solution, customizable according to the needs of each company. Jira can also be easily integrated with other applications, allowing to manage all processes on a single platform.

The development teams, with agile methodologies, use Jira to plan, control and manage the software releases. With Jira, you can also manage tasks, projects, tests and processes across all company departments. It is used, as well, for support services, team management, and in general, all the activities that need to go through a workflow.



Using Confluence as an Information Hub

Confluence is a platform used by more than half of Fortune 100 companies to connect people with the content and co-workers they need to get their jobs done, faster. With Confluence, you can connect your entire business in one place online to collaborate and capture knowledge – create, share, and discuss your documents, ideas, minutes, and projects. Designed to be a collaborative platform, Confluence is the right tool for sharing knowledge.

You can use Confluence as your company’s Intranet, storing all the documentation and files, and leveraging innovation in your organisation.

Using Jira Service Desk as a Collaborative Service Management Solution

Built on Atlassian’s Jira, Jira Service Desk is the most collaborative service management solution on the market for Service Desk and Help Desk. Through a simple and intuitive portal, users can submit issues and access data in real-time about the status, resolution, and SLA´s.

Jira Service Desk delivers an effortless service experience, adapts to your needs, and promises set up time and pricing at a fraction of competitors. How companies use Jira Service Desk to solve problems:

  • Improve user experience through a centralised portal, suitable to any department;
  • Improve teams’ work, with more accuracy of team´s activities, highlighting each contribution;
  • Automate the cataloguing of support requests and control SLA´s;
  • With Confluence integration allows the suggestion and visualisation of supporting documentation;
  • Keeps dev and support in one place;

Case Studies

Application Lifecycle Management with Atlassian

PT Inovação challenged Xpand IT to present a collaborative solution to support the ALM process, targeting all of its development teams. The solution was required to support Project Management, Issue Tracking, Documentation, Knowledge Base, Identity Access Management, Source Code Management and Test Management.

Setting up an Innovation Management System

Our customer needed a solution for managing their innovation process, allowing employees to suggest ideas for improvement of the company and tracking the idea lifecycle from generation to execution. The project was implemented in 2 calendar months – accomplishing all the requirements defined by the Customer.

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Tecnologies & Partners

As Atlassian Platinum Solution Partner, we are a global consultancy company that delivers top Atlassian services and products to several customers around the world.

Our Atlassian expertise and services include installation, customisation, App development and support services for Atlassian products, meaning that we can deliver an easy and advantageous solution to improve your team’s efficiency anywhere in the world.

Ana PaneiroCollaboration & Development Solutions