HTK Success Story – Building Amazing reports with Pentaho
HTK had built its own reports using a proprietary system, but this effort was proving unworkable. The reports took too long to develop and maintain, and the user interface was not intuitive enough for its marketing clientele, who wanted to be able to develop ad-hoc reports without having to rely on IT support. With Xpand IT’s help, the final result was a project delivered quickly and according to the customer’s needs.
Pentaho and Xpand IT really came through on the integration work and reported styling in a very short timeframe. Those guys are very enthusiastic, passionate about the product and certainly made sure that we get a great outcome. This was a very collaborative, effort rather straightforward supplier-customer relationship.
- Building a data warehouse on the backend and separating operational from analytical data;
- Building OLAP cubes;
- Developing integrated security capabilities;
- Skinned Pentaho Business Analyser to match HTK Horizon’s look and feel;
- Creation of dashboards/reports perfectly integrated into the application;
In just five weeks Xpand IT team in cooperation with Pentaho fully integrated Pentaho Business Analytics into HTK’s Horizon CRM application. HTK new online software-as-a-service (SaaS) editions of its CRM application are aimed at the small and medium-sized business (SMB) market, opening up new commercial opportunities. By integrating Pentaho, the CRM is complemented with analytics providing customers a complete solution.