SUCCESS CASE JLL
JLL
Property Platform
Connecting brokers and clients
JLL is a prominent global real estate consulting and investment management services provider. JLL’s approach combines extensive local expertise with a global perspective, empowering it to provide comprehensive insight into local and international real estate markets. The company is also recognised for its innovative culture and commitment to providing clients with efficient and tailored solutions to their needs.
Learn more about the Angular-based property platform that Xpand IT help JLL develop to offer greater efficiency and meet their customers’ needs, by connecting brokers and clients.
The objective was to create a platform to assist brokers in effectively managing available properties, matching them with client profiles, scheduling in-person and virtual visits, and facilitating efficient client interaction.
Communication occurred through disparate channels such as emails and phone calls, leading to fragmented and less agile interactions. This contributed to a prolonged and less efficient processes.
Xpand IT’s solution was designed to meet the unique requirements of brokers and clients alike, providing a highly functional and intuitive user experience.
Platforms such as the one Xpand IT developed has allowed us to maximise our technology potential. Externally, they’ve empowered us to create a flexible and agile work methodology, elevating the value we deliver to our clients. Internally, Xpand IT has been instrumental in providing our employees with the necessary infrastructure to navigate and organise vast volumes of data.
Laura Caballero – Digital Business Experience Director
Results
- Enhanced broker efficiency
- Empowerment and autonomy of users, as they are in control of their needs and journeys
- Improved interaction with customers, allowing fluid and effective communication
- Efficiency in managing information requests from brokers, creating a direct communication channel with customers
- Streamlined processes for more effective negotiations
Technologies:
Angular is a modern JavaScript framework that makes building high-quality, single-page applications easy. Its modular architecture and comprehensive tools streamline front-end development, enabling responsive and interactive user experiences.
